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Discussion topic: Decrease subcription

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This message was authored by Uchenwaukwa This message was authored by: Uchenwaukwa

Decrease subcription

I'll like to decrease my TV subscription 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Decrease subcription

Posted by a Superuser, not a Sky employee. Find out more

@Uchenwaukwa 
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv

 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by twilight+princess This message was authored by: twilight+princess

Re: Decrease subcription

Posted by a Superuser, not a Sky employee. Find out more

You'll have to give Sky a call via 150 from a Sky phone or the contact us option at the end of this page. If you're still in contract then you may only remove certain channels like Cinema, Sports, Netflix & HD/UHD add-on.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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