This discussion topic has been answered Discussion topic: Damaged dish
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Message posted on 06 Jun 2025 06:48 PM
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My sky dish is hanging off the roof but still attached. Can it be removed entirely as my handyman said I no longer need it as it is all done via the Internet (I'm not technically minded).
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Message posted on 06 Jun 2025 07:17 PM
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...the quickest way to find out whether you need a dish or not is to turn your TV on and try and watch Sky channels.
If you get 'No satellite signal' then you do need a dish.
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Message posted on 06 Jun 2025 06:49 PM - last edited: 06 Jun 2025 06:50 PM
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Re: Damaged dish
@Standhill If you are a Sky Stream or Sky Glass customer then it is correct that you no longer need the dish and it can be removed if it's a danger.
If you are a Sky+ or Sky Q customer then your handyman is wrong and you need to ask Sky about fixing it.
Message posted on 06 Jun 2025 06:49 PM
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Re: Damaged dish
If you don't have Sky Q or Sky+ then yes, you or the handyman can remove it.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 06 Jun 2025 06:51 PM
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Re: Damaged dish
@Standhill Please be aware Sky themselves won't remove it so will be down to you to employ the services of your handyman or a local installer to remove the dish.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 06 Jun 2025 07:17 PM
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...the quickest way to find out whether you need a dish or not is to turn your TV on and try and watch Sky channels.
If you get 'No satellite signal' then you do need a dish.
Message posted on 06 Jun 2025 08:40 PM
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Re: Damaged dish
The sky dish is still attached so I'm watching through that although it's hanging off the roof! Just wondered if I can remove it all together but it appears not
Message posted on 06 Jun 2025 08:58 PM
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Re: Damaged dish
The dish has to be pointing in exactly the right direction in order to receive a signal from the satellite. Your description of it hanging off the roof would make that unlikely.
Message posted on 06 Jun 2025 11:06 PM
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Re: Damaged dish
It's literally held on with a piece of rope but I'm still receiving Sky so I don't know!
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