Discussion topic: Customer service is a joke
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Message posted on 16 Jun 2026 08:48 AM
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Customer service is a joke
I have more than a couple of hrs trying to sort the return if your goods . From speaking to someone who said QR code to trying to get it so I can print off returns address. Never found anything for this?
I am moving abroad I have given you 7 days to sort this all I found is your stupid 30 day policy!?
You are only interested in money grabbing tactics and definitely no customer service!!
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Message posted on 16 Jun 2026 08:51 AM
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Re: Customer service is a joke
Nobody here @prestont2 , we're customers same as you. Sky won't know who you are from a forum post. You can find how to return Sky equipment via the relevant section here: https://www.sky.com/help/articles/return-or-recycle-sky-equipment
Message posted on 16 Jun 2026 09:30 AM
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Re: Customer service is a joke
You can print your own return label here:
https://www.sky.com/help/articles/return-or-recycle-sky-equipment
Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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