Credit

[Mathewj75]

hello, iv left sky and iv got credit how do i sort it?

[caesarome]

@Mathewj75 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

[Mathewj75]

cheers much appreciated and fast response 

Regards Matty

[Greenfingers001]

Thanks for escalating this. We’ve sent @Mathewj75 an invite to chat.

[Mathewj75]

Hello I'm back again My bill was generated on The 14th of july what do I need to do now?

[caesarome]

@Mathewj75 

I take it you were told to wait until this next bill had been created ?

[Mathewj75]

Hi there its been the 27th and my bill should of been generated now what should I do now

Regards mathew

[caesarome]

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@caesarome wrote:

@Mathewj75 

I take it you were told to wait until this next bill had been created ?

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You didn't answer this question I asked you 12 days ago ?

Has this bill been created now and if so do you see this credit on it ?

[Mathewj75]

Havent got anything should be on the 28th each month just like the rest of them haven't got anything just got same from June 27 until 27th July no bill even tho they should be one 

 

 

[caesarome]

@Mathewj75 

I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

[Mathewj75]

Cheers much appreciated 

[Daniel0210]

@Mathewj75 

Your first image was rejected as it shows personal information (your account number). Feel free to resubmit it with the number blocked out. 

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @Mathewj75 to chat.