Credit refund

[Beans_5]

Hi there,

I have a large excess of credit on my broadband account due to a large delay in getting up and running. I was just wondering if that money could be withdrawn to a bank account or not and then pay month to month again. No worries if not as I am assuming no, but wanted to check either way.

[caesarome · Accepted solution]

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@Beans_5 wrote:

No worries if not as I am assuming no, but wanted to check either way.

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It can't I'm afraid so as it is on your account it will be used to pay your bills until all the credit has been used so you will in affect have a few months of "free broadband".