This discussion topic has been answered Discussion topic: Credit refund
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 21 Apr 2026 08:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi there,
I have a large excess of credit on my broadband account due to a large delay in getting up and running. I was just wondering if that money could be withdrawn to a bank account or not and then pay month to month again. No worries if not as I am assuming no, but wanted to check either way.
Best Answers
Message posted on 21 Apr 2026 08:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Beans_5 wrote:
No worries if not as I am assuming no, but wanted to check either way.
It can't I'm afraid so as it is on your account it will be used to pay your bills until all the credit has been used so you will in affect have a few months of "free broadband".
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 21 Apr 2026 08:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@Beans_5 wrote:
No worries if not as I am assuming no, but wanted to check either way.
It can't I'm afraid so as it is on your account it will be used to pay your bills until all the credit has been used so you will in affect have a few months of "free broadband".
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page