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Discussion topic: Credit refund

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This message was authored by: Davol95

Message posted on ‎20 Oct 2025 09:41 PM

Credit refund

I cancelled my sky broadband a month ago and had a credit on the account, how do I get that back or have it transferred over to my TV subscription?

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This message was authored by: caesarome

Message posted on ‎20 Oct 2025 10:17 PM

Re: Credit refund

Posted by a Superuser, not a Sky employee. Find out more

@Davol95 

Billing for broadband and TV should be on the same account so if you have a credit then it should be used against your next TV bill, or you can call Sky to ask for it to be refunded.

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