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This discussion topic has been answered Discussion topic: Credit refund

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This message was authored by: Chris495

Credit refund

Im trying to refund my credit but I'm not sure how to do it.


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This message was authored by: Daniel0210 Answer

Re: Credit refund

Posted by a Superuser, not a Sky employee. Find out more

@Chris495 

That isn't the normal process. You could call Sky and ask about refunding to your bank but auto compensation is usually credited to your Sky Broadband/Talk account and used for future payments so don't be surprised if Sky say no.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: Daniel0210

Re: Credit refund

Posted by a Superuser, not a Sky employee. Find out more

@Chris495 

Do you mind us asking

  1. whats the credit for ?
  2. have you now cancelled your aSky subscription ?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Chris495

Re: Credit refund

I had a delay on my internet so they added credit I'm not planning to cancel my subscription 

This message was authored by: Daniel0210

Re: Credit refund

Posted by a Superuser, not a Sky employee. Find out more

@Chris495 

The credit for delayed provisioning will be added to your Sky account

https://www.sky.com/help/articles/auto-compensation


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Avatar for Chris495
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Topic Author
This message was authored by: Chris495

Re: Credit refund

I was told I could have it refunded into my bank.

This message was authored by: Daniel0210 Answer

Re: Credit refund

Posted by a Superuser, not a Sky employee. Find out more

@Chris495 

That isn't the normal process. You could call Sky and ask about refunding to your bank but auto compensation is usually credited to your Sky Broadband/Talk account and used for future payments so don't be surprised if Sky say no.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: Chris495

Re: Credit refund

Ok thank you so much 

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