This discussion topic has been answered Discussion topic: Credit refund
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 28 Aug 2025 06:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Im trying to refund my credit but I'm not sure how to do it.
Best Answers
Message posted on 28 Aug 2025 06:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
That isn't the normal process. You could call Sky and ask about refunding to your bank but auto compensation is usually credited to your Sky Broadband/Talk account and used for future payments so don't be surprised if Sky say no.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 28 Aug 2025 06:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Credit refund
Do you mind us asking
- whats the credit for ?
- have you now cancelled your aSky subscription ?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 28 Aug 2025 06:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Credit refund
I had a delay on my internet so they added credit I'm not planning to cancel my subscription
Message posted on 28 Aug 2025 06:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Credit refund
The credit for delayed provisioning will be added to your Sky account
https://www.sky.com/help/articles/auto-compensation
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 28 Aug 2025 06:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Credit refund
I was told I could have it refunded into my bank.
Message posted on 28 Aug 2025 06:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
That isn't the normal process. You could call Sky and ask about refunding to your bank but auto compensation is usually credited to your Sky Broadband/Talk account and used for future payments so don't be surprised if Sky say no.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 28 Aug 2025 06:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Credit refund
Ok thank you so much
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page