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This discussion topic has been answered Discussion topic: Credit refund request

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This message was authored by: Chris604

Re: Credit refund request

It's the same account.

This message was authored by: Daniel0210

Re: Credit refund request

Posted by a Superuser, not a Sky employee. Find out more

@Chris604 

Maybe it's because it's early in the morning but I'm not seeing how another bill can be generated on an account that's closed and you've previously said the payment method has been cancelled and you've received credit back after the last escalation? We perhaps need the full story here. 


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