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Discussion topic: Credit on account

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This message was authored by: Kerry1908

Message posted on ‎10 Nov 2025 12:13 PM

Credit on account

I spoke to use on Saturday and was told my credit on my account would be in my bank today

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎10 Nov 2025 12:20 PM

Re: Credit on account

Posted by a Superuser, not a Sky employee. Find out more

Not us @Kerry1908 You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

 

Whats the credit for?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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This message was authored by: Kerry1908

Message posted on ‎10 Nov 2025 12:24 PM

Re: Credit on account

For broadband 

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This message was authored by: Daniel0210

Message posted on ‎10 Nov 2025 12:25 PM

Re: Credit on account

Posted by a Superuser, not a Sky employee. Find out more

@Kerry1908 

What is the credit for within broadband as the reply might be different.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: caesarome

Message posted on ‎10 Nov 2025 01:07 PM

Re: Credit on account

Posted by a Superuser, not a Sky employee. Find out more

@Kerry1908 

Is it because you have left Sky broadband, have overpaid it have compensation credit added to your account ?

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