Discussion topic: Credit on account

This message was authored by: Aidan98 · ‎18 Dec 2024

Hi, my account has around £250 credit which I recieved for 'total loss of service' on my broadband. How do I get this transferred to my bank account? Thanks

This message was authored by: Daniel0210 · ‎18 Dec 2024

@Aidan98

Whilst you're still a customer it remains on your Sky account and goes towards paying your monthly bills.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Aidan98 · ‎18 Dec 2024

Thanks for the reply, so there's no way to withdraw it? Would rather have the cash in hand but carry on paying my monthly direct debit

This message was authored by: caesarome · ‎18 Dec 2024

@Aidan98

Compensation credit can not be refunded to you as it can only be used on your account to pay or part pay your bills.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Credit on account

Credit on account

All Replies

Re: Credit on account

Re: Credit on account

Re: Credit on account

Was this discussion not helpful?

Search Sky Community

Start a new discussion