Discussion topic: Credit needed on account
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Message posted on
07 Jul 2025
03:37 PM
- last edited:
07 Jul 2025
04:20 PM
by
SpaceSparkie
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Credit needed on account
So, the TV in the lounge and upstairs were not connecting to wi if. Engineer attended site 19th June to rectify this.
however I was told that we would not get a credit on our account until AFTER the issue had been fixed.
[removed]
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All Replies
Message posted on 07 Jul 2025 04:25 PM
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Re: Credit needed on account
How long was your internet not working for?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 07 Jul 2025 04:25 PM
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Re: Credit needed on account
Hi @Tina1967 Just checking that you are aware, that you are only communicating with other customers? Please see Welcome below. This is not Sky customer services.
Message posted on 07 Jul 2025 04:32 PM
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Re: Credit needed on account
@Tina1967 wrote:
So, the TV in the lounge and upstairs were not connecting to wi if.
Was your broadband working at this time so could yiour phones and tablets working during the time that your TV wouoldn't ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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