Credit back

[Johnwick9909]

I ended my contract last year , my account is in credit. How do I get the credit back , router was posted back etc. 

I was assuming they would send back into my account but not.

[MightyQuinn]

Hi @Johnwick9909 

I’ve escalated your post to the Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Johnwick9909.