Credit adjustment

[PamBell]

I was given a £15 credit adjustment 5 days ago for a faulty sky sports app ...it's not showing up yet on my future bill..any help as to where I can find it?

[Danz994]

Hi there @PamBell, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

[PamBell]

Thank you Dan...

[Brill+Gill · Accepted solution]

Thanks for escalating this @Danz994. We’ve sent @PamBell an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.