Credit Refund

[macmacmacmac]

I'm trying to get my broadband credit refunded to my bank as i no longer have services with Sky.  can the Sky team please help me get this sorted ASAP

[Daniel0210]

@macmacmacmac 

Is it showing as a credit on your Sky account?

Is your payment method still active? 

[Tom-W19]

Hi @macmacmacmac 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[macmacmacmac]

yes and yes