0

Discussion topic: Credit Refund

Reply
This message was authored by Matbar This message was authored by: Matbar

Credit Refund

Hi, Left Sky at the start of last December and have £34 in credit in the account. How do I get this refunded to my bank account?

 

Thanks.

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Credit Refund

Posted by a Superuser, not a Sky employee. Find out more

@Matbar 

Can you confirm that your payment method is still in place ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Matbar
Topic Author
This message was authored by Matbar This message was authored by: Matbar

Re: Credit Refund

@caesarome 

 

Yes, It looks like it's still in place, the details are there if I were to add a new payment method.

This message was authored by caesarome This message was authored by: caesarome

Re: Credit Refund

Posted by a Superuser, not a Sky employee. Find out more

@Matbar 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Matbar
Topic Author
This message was authored by Matbar This message was authored by: Matbar

Re: Credit Refund

@caesarome 

 

Thank you.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion