Correct Errors on My Account Address

[natz184]

Hi - The adress that is shown on my account is not quite correct [content removed] I can not find a way on the app or website that does not involve me moving home and I can't find a phone number so I can speak to a real person

Moderator note: language removed

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[JohnMoooo]

Hi, same issue here. Incorrect details on address but no way to update them & there doesn't seem to be a contact number

[caesarome]

@JohnMoooo 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Lisa-P1987]

Thanks for escalating this. We’ve sent JohnMoooo an invite to chat.

[JohnMoooo]

Hey... I did get a message but that person tried to transfer me to the Ireland team, now I'm just paused. Is that normal for this?