Contract

[raymond18]

My contract ends on 5th September, I was told I could call on the 1st or 2nd of August  to discuss this, will I be calling to early. If I do and get charged.

[PandJ2020 · Accepted solution]

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@raymond18 wrote:

My contract ends on 5th September

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No it doesn't.  That date is the end of a minimum term where your discounts simply expire.

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I was told I could call on the 1st or 2nd of August  to discuss this, will I be calling to early. If I do and get charged.

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You have to give at least 31 days notice to cancel.  If you're going to cancel then doing it on 5 August would be ideal.  In theory, you can give notice earlier as long as they do not action any cancellation immediately.

[raymond18]

Thanks for reply, the reason I ask had email to say what my future payments will be, gone up 20% since March, this year.

[Daniel0210]

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@raymond18 wrote:

Thanks for reply, the reason I ask had email to say what my future payments will be, gone up 20% since March, this year.

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@raymond18 

That would be the full package price without discounts shoukd you not cancel or renegotiate. 

[raymond18]

Nope that is with discount, if I take another 2year contract it goes up another 10 pound making it a 33% rise.

[raymond18]

The email said I could keep what I got with 15 pound discount but even with that taken off it still works out 20% more than March. On the same email it also stated it I wanted a 2 year contract it would be extra 10 pound.

[Daniel0210]

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@raymond18 wrote:

The email said I could keep what I got with 15 pound discount but even with that taken off it still works out 20% more than March.

Don't forget that since March there has been the annual price increase in April.

On the same email it also stated it I wanted a 2 year contract it would be extra 10 pound.

All Sky TV and broadband/Talk subscriptions are now 24 months. The length changed mid 2024 iirc. 

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[raymond18]

I agree but they give you a discount in one hand then take it in the other, therefore only 5 pound discount, not bad for 18 years loyalty.

[raymond18]

Just one more question, if I change to sky stream from q, could I get a lower price as a existing customer. I have asked what sort of price, but it is like getting blood from a stone.

[MightyQuinn]

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@raymond18 wrote:

Just one more question, if I change to sky stream from q, could I get a lower price as a existing customer. I have asked what sort of price, but it is like getting blood from a stone.

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Hi @raymond18   Simply go to Sky.com and choose TV, Stream and it will give you a price to change.

[raymond18]

I have tried that, it just don't show up.

[raymond18]

It just takes me to glass