Discussion topic: Contract start date

This message was authored by: JANEE2010 · ‎17 Jun 2023

I signed up online but I don’t want the subscription to start until my virgin contact ends. There was not an option for this when I signed up

This message was authored by: Mark39 · ‎17 Jun 2023

@JANEE2010 wrote:

I signed up online but I don’t want the subscription to start until my virgin contact ends. There was not an option for this when I signed up

It will be difficult for you to get the timing right. If you've ordered Sky broadband there's roughly a two week lead time before the service is activated, but it's not fixed For Sky Q TV, timing depends on the availability of an installation engineer. I think you'll need to accept an overlap (or break) in service.

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This message was authored by: SKY1992bf · ‎17 Jun 2023

@JANEE2010 Signed up for what exactly

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This message was authored by: Mark39 · ‎17 Jun 2023

@JANEE2010 wrote:

I signed up online but I don’t want the subscription to start until my virgin contact ends. There was not an option for this when I signed up

It will be difficult for you to get the timing right. If you've ordered Sky broadband there's roughly a two week lead time before the service is activated, but it's not fixed For Sky Q TV, timing depends on the availability of an installation engineer. I think you'll need to accept an overlap (or break) in service.

Discussion topic: Contract start date

Contract start date

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