Discussion topic: Contract rolled over for another 12 months ?
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Message posted on 05 Dec 2024 11:53 AM
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Contract rolled over for another 12 months ?
I've been trying to get hold of a customer service advisor in UK, as I've now been told by the overseas customer service that my contract is rolled over the 12 months until next year, but I won't be in a contract because I've not signed or agree to it. The fee will be the same but again no contract I have subscriptions that are ending next week and I don't know if these are continued and I'm trying to contact someone in the UK. Does anybody have a contact number or has this happened to them ???
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Message posted on 05 Dec 2024 11:56 AM
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Re: Contract rolled over for another 12 months ?
Any call to Customer Services goes to the next available agent wherever they may be based. There is no unique number for a UK agent. All agents should have the same access to your account.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 05 Dec 2024 11:57 AM
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Re: Contract rolled over for another 12 months ?
Have you been sent any emails or texts about this service is being continued for another 12 months ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 05 Dec 2024 01:00 PM
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Re: Contract rolled over for another 12 months ?
I have had nothing about the contracts, so do nit know what is happening !!
Message posted on 18 Jan 2025 06:42 AM
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Re: Contract rolled over for another 12 months ?
This happened to me. I got an email a couple of weeks ago saying the same thing. No new contract so I'm assuming it means I can cancel at any time if I wanted to. Although I haven't phoned them yet to confirm this.
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