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Discussion topic: Contract enqiry

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This message was authored by Harry15 This message was authored by: Harry15

Contract enqiry

Hi on my online account it says my sky signature contract finishes later this month. Then in another section of the online account it says I'm still in contract to sky till September. 
Don't get that. Can anyone help

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This message was authored by caesarome This message was authored by: caesarome

Re: Contract enqiry

Posted by a Superuser, not a Sky employee. Find out more

The minimum term on Sky Signature might finish this month while whatever else you have could finish in September as different packs can finished at different times.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Contract enqiry

Posted by a Superuser, not a Sky employee. Find out more

It means your discounts end, not the contract itself.  Discounts don't always co-terminate.

 

You cannot remove or cancel signature if you have premium subs (e.g. movies/sports)

 

So you either have to pay full list price for signature or see if you can reconnect all subs now (and co-terminate).

I am just another Sky customer and my views are my own
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