05 Jan 2024 11:40 AM
Hi on my online account it says my sky signature contract finishes later this month. Then in another section of the online account it says I'm still in contract to sky till September.
Don't get that. Can anyone help
05 Jan 2024 11:41 AM
Posted by a Superuser, not a Sky employee. Find out moreThe minimum term on Sky Signature might finish this month while whatever else you have could finish in September as different packs can finished at different times.
05 Jan 2024 12:07 PM - last edited: 05 Jan 2024 01:58 PM
Posted by a Superuser, not a Sky employee. Find out moreIt means your discounts end, not the contract itself. Discounts don't always co-terminate.
You cannot remove or cancel signature if you have premium subs (e.g. movies/sports)
So you either have to pay full list price for signature or see if you can reconnect all subs now (and co-terminate).
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