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Discussion topic: Contacting sky

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This message was authored by: Yvonne73

Contacting sky

I have been on chat with sky for well over an hour and the messaging service has now closed . I be am fuming. Can someone give me the freephone number to speak to them.

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This message was authored by: GD1

Re: Contacting sky

Posted by a Superuser, not a Sky employee. Find out more

@Yvonne73 wrote:

I have been on chat with sky for well over an hour and the messaging service has now closed . I be am fuming. Can someone give me the freephone number to speak to them.


You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: Contacting sky

Posted by a Superuser, not a Sky employee. Find out more

@Yvonne73 

Not a freephone number really but if you have a Sky mobile, or vac sky landline the calls to Sky are inclusive. Most other providers have 03 numbers as an inclusive bundle so it's the same as calling an 01 or 02 number.

 

Perhaps if you tell us what the issue is we can give you some advice here.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Yvonne73

Re: Contacting sky

After live chat for over an hour I was cut off , the message saying MESSAGING SERVICE CLOSED.

IDONT KNOWWHAT THE OUTCOME IS NOW.

This message was authored by: Daniel0210

Re: Contacting sky

Posted by a Superuser, not a Sky employee. Find out more

@Yvonne73 

Unless you give us some context of your issue we can't help other than providing the link to phone numbers. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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