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Discussion topic: Contact sky

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This message was authored by: hughie79

Contact sky

I am trying to contact sky to cancel tv I have recently had surgery  on gums and cat talk well at moment  do they have an e mail I tried there online chat but the just give me phone number

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This message was authored by: MightyQuinn

Re: Contact sky

Posted by a Superuser, not a Sky employee. Find out more

Hi @hughie79   Sky do not use email as a means of inbound communication. However you could raise a Complaint (fill in a form) on the grounds that you cannot communicate any other way.

This message was authored by: Daniel0210

Re: Contact sky

Posted by a Superuser, not a Sky employee. Find out more

@hughie79 
If there are health issues involved it may be worth registering with the Sky Accessibility Team who may be able to help now or in the future particularly if there’s an issue communicating. Once registered there are also different methods of communication other than phoning so have a look at these related links… ~

https://www.sky.com/help/accessibility-information

https://www.skyaccessibility.sky/

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

https://www.sky.com/help/articles/third-party-assistance


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