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Discussion topic: Bill

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This message was authored by: Florinchioveanu

Bill

Why pay soo much ? No understend
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This message was authored by: MightyQuinn

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Florinchioveanu wrote:
Why pay soo much ? No understend

Hi @Florinchioveanu   Sorry, we don't know. Try contacting Sky.

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This message was authored by: Florinchioveanu

Re: Bill

I try but i don't know where contact
This message was authored by: Daniel0210

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Florinchioveanu 
We can’t see your bills but the usual reason for a bill increase (other than the inevitable annual price increase in April), is that your discounts have ended. Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


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This message was authored by: Florinchioveanu

Re: Bill

Tnx so much....but in the contact tell me 27 and i pay 40 and now 41 why

This message was authored by: Daniel0210

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Florinchioveanu 

That does suggest a discount is ending. 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
HAPPY NEW YEAR
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