Discussion topic: Contact number could not be updated
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Message posted on 23 Aug 2025 11:29 AM
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Contact number could not be updated
I tried to update my contact number which will be no longer in use, I re-confirm my identity by verification, and tried to update again and again. But every time it was rejected with "Your number could not be updated, please try again later."
What can I do?
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Message posted on 23 Aug 2025 01:06 PM
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Re: Contact number could not be updated
We could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so under “Need more help” if it is available should be the number to use:
You can also contact Sky via social media:
https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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