1

Discussion topic: Contact Sky from the US

Reply
This message was authored by TreacleFudge This message was authored by: TreacleFudge

Contact Sky from the US

Hello! I am trying to get in contact with Sky to cancel all of my services, but I am located in the United States, so none of my calls to the official number (removed) go through. This is not due to calling outside of operating hours; the call cannot be completed at all. I found another community post from someone in a similar position where a Superuser was able to escalate the post. Can someone please do the same for this post so I can reach Sky, or recommend another way to get in contact? I haven't been able to find an email address via the Help pages, and Sky will need to call me to verify the cancellation, anyway. Thank you!

 

Moderator note: Removed phone number.


Best Answers
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987 Answer

Re: Contact Sky from the US

Posted by a Sky employee

Hi there, you can use the chat service here: How to cancel your Sky TV | Sky Help | Sky.com | Sky Help | Sky.com

They are open 9am till 7.30pm UK time. 

 

Our Community Messaging team does not handle cancellations so we cannot escalate to our team unfortunately. 

Thanks

Lisa - Sky Tech Team Expert

View this Answer within the discussion

Reply

All Replies

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987 Answer

Re: Contact Sky from the US

Posted by a Sky employee

Hi there, you can use the chat service here: How to cancel your Sky TV | Sky Help | Sky.com | Sky Help | Sky.com

They are open 9am till 7.30pm UK time. 

 

Our Community Messaging team does not handle cancellations so we cannot escalate to our team unfortunately. 

Thanks

Lisa - Sky Tech Team Expert
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion