07 Sep 2024 11:59 PM - last edited: 09 Sep 2024 09:04 AM by Kelsingra
Hello! I am trying to get in contact with Sky to cancel all of my services, but I am located in the United States, so none of my calls to the official number (removed) go through. This is not due to calling outside of operating hours; the call cannot be completed at all. I found another community post from someone in a similar position where a Superuser was able to escalate the post. Can someone please do the same for this post so I can reach Sky, or recommend another way to get in contact? I haven't been able to find an email address via the Help pages, and Sky will need to call me to verify the cancellation, anyway. Thank you!
Moderator note: Removed phone number.
09 Sep 2024 10:36 AM
Posted by a Sky employeeHi there, you can use the chat service here: How to cancel your Sky TV | Sky Help | Sky.com | Sky Help | Sky.com
They are open 9am till 7.30pm UK time.
Our Community Messaging team does not handle cancellations so we cannot escalate to our team unfortunately.
09 Sep 2024 10:36 AM
Posted by a Sky employeeHi there, you can use the chat service here: How to cancel your Sky TV | Sky Help | Sky.com | Sky Help | Sky.com
They are open 9am till 7.30pm UK time.
Our Community Messaging team does not handle cancellations so we cannot escalate to our team unfortunately.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 50 minutes
New Discussion