Complaint yet AGAIN

[NickiDee]

My broadband is due to be paid today and my bill is stating that I owe £158 or more and I need to know why please? I've NEVER had sky glass ONLY WiFi and I can't get cut off as I need to be able to get in contact with my mental health crisis team if there's any kind of emergency regarding my mental state or something else 

[Daniel0210]

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@NickiDee wrote:

My broadband is due to be paid today and my bill is stating that I owe £158 or more and I need to know why please

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@NickiDee 

You were informed back in December that we are fellow customers here so we can't see your bills. Compare this bill to a previous one to see where the figure of £158 is calculated from. 

If you require help from Sky contact the Accessibility Team that you were advised to register with. 

[caesarome]

@NickiDee 

What shows when you look at your latest bill here and compare it to a previous one:

https://www.sky.com/bill/tv-broadband-talk

Was last months bill paid for example ?