Discussion topic: Complaint resolution not applied
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Message posted on 06 Jan 2025 09:49 PM
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Complaint resolution not applied
I agreed £69 per month then a further discount of an additional £11 per month was agreed. My next bill is £93?
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Message posted on 06 Jan 2025 10:04 PM
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Re: Complaint resolution not applied
When did you agree this and on what date is your next bill due to be paid ?
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Message posted on 07 Jan 2025 09:53 PM
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Re: Complaint resolution not applied
Agreed on the 23rd of December and next bill due on the 14th of January
Message posted on 07 Jan 2025 10:01 PM
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Re: Complaint resolution not applied
If your next bill also shows a similar amount then you will to get back in Sky about this so they can check that the discount was applied to your account.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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