Discussion topic: Complaint comfirmation email
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Message posted on 07 Aug 2026 06:22 PM
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Complaint comfirmation email
Hu all. I just raised a complaint to Sky using their complaints form online. I noticed that although I received a brief message on screen saying the form had been submitted, I have not received any email confirmation.
Is there anywhere I can check that this has been submitted correctly and check the status of the complaint?
Many thanks
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Message posted on 07 Aug 2026 08:35 PM
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Re: Complaint comfirmation email
Hi @Stevie8 Anything here (just guessing) https://www.sky.com/my-messages/cases
Message posted on 08 Aug 2026 11:35 AM
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Re: Complaint comfirmation email
Thanks @MightyQuinn. There's nothing in that area regarding the complaint I submitted. I have now received an email acknowledgement, but this does not contain the content of the complaint. Luckily I saved it to my computer before sending it. Thanks for your help.
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