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Discussion topic: Complaint comfirmation email

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This message was authored by: Stevie8

Complaint comfirmation email

Hu all. I just raised a complaint to Sky using their complaints form online. I noticed that although I received a brief message on screen saying the form had been submitted, I have not received any email confirmation. 

 

Is there anywhere I can check that this has been submitted correctly and check the status of the complaint?

 

Many thanks

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This message was authored by: MightyQuinn

Re: Complaint comfirmation email

Posted by a Superuser, not a Sky employee. Find out more
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This message was authored by: Stevie8

Re: Complaint comfirmation email

Thanks @MightyQuinn. There's nothing in that area regarding the complaint I submitted. I have now received an email acknowledgement, but this does not contain the content of the complaint. Luckily I saved it to my computer before sending it. Thanks for your help.

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