Discussion topic: Compensation

This message was authored by: Mrs_J · ‎19 Oct 2025

When will I be getting my compensation please?

This message was authored by: oj01 · ‎19 Oct 2025

@Mrs_J wrote:
When will I be getting my compensation please?

Nobody here could possibly know but I'm sure we're all intrigued as to what the compensation is for?

Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off

This message was authored by: Jporch316 · ‎19 Oct 2025

Hi @Mrs_J

this is a customer forum. You'll need to contact sky directly

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.

This message was authored by: 82bit · ‎19 Oct 2025

Sky won't respond to you on here. Sky also won't honour any 'agreed' compensation.

I'm still waiting for Sky to sort out my Whole Home account issue, and honour their agreed monthly 'deal' price at contract renewal - 10 days and counting now.

On that note, could any "Super Users" advise whether you get a 30 day cooling off period at contract renewal? (Not new customer signups)

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Sky Glass 65” [Gen 2] with Sky Live
Sky Glass 43” [Gen 1] with Sky Live
Sky Glass Air 43” connected to Sky Soundbox
Sky Stream Puck x4
Sky Sports & Sky Movies + UHD & Dolby Atmos

Sky FTTP
Sky Mobile SIMO x6
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Discussion topic: Compensation

Compensation

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