Discussion topic: Compensation claim
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Message posted on 08 May 2026 06:55 PM
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Compensation claim
Good evening I was contacted by sky to say im owed £904.40 in compensation so I asked to have it paid into my account it has twice been escalated for payment and still nothing received. It was agreed no to be paid as a credit towards future bills by sky and myself what is the issue in getting my money paid into my bank account
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Message posted on 08 May 2026 07:15 PM
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Re: Compensation claim
Does it show on your account as a credit ?
What was it for, did you have broadband issues ?
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Message posted on 08 May 2026 07:20 PM
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Re: Compensation claim
Yes it was for delay in having broadband installed it shows in my account as -£904.40 in my sky account
Message posted on 08 May 2026 07:30 PM
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Re: Compensation claim
As it hasn't been refunded when you asked it to be and as you have got nowhere with this then I would put in a complaint:
https://www.sky.com/help/complaints
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Message posted on 08 May 2026 08:06 PM
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Re: Compensation claim
@Jay1981 Sky don't normally refund compensation credit to your bank account. It's normally passed as a credit to your Sky account to offset future bills.
Message posted on 08 May 2026 08:07 PM
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Re: Compensation claim
Om owed 904.40
Message posted on 08 May 2026 08:55 PM
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Re: Compensation claim
@Jay1981 wrote:
Om owed 904.40
I saw that from your first post.
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