Cheque Refund from Sky

[Steven19822]

I have been in contact t with sky twice and they have told me twice they have sent the credit back to my account. 2 weeks later I'm still waiting for it. 

please could someone put me in touch with someone from sky to resolve this. 

This has gone to a for,al complaint however the advisors deal with their own co plains which is ridiculous as they are unable to sort refunds on the phone.

Thanks 

[PandJ2020]

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@Steven19822 wrote:

please could someone put me in touch with someone from sky to resolve this. 

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We're other customers here too...  You'll have to persevere in contacting Sky directly I'm afraid.

[Daniel0210]

@Steven19822 

What's the credit for?

Your thread title mentions a cheque so have you cancelled your previous payment method? 

If you have it's a back office team that has to raise a cheque and post it out which takes much longer.