Discussion topic: Chat with human

This message was authored by: Alandewar · ‎10 Aug 2026

How do you get a live chat? I'm deaf. And the stupid bot keeps giving me a phone number. Am so **bleep** right now

This message was authored by: GD1 · ‎10 Aug 2026

@Alandewar Are you not registered with the accessibility team who have a number of different contact options https://www.sky.com/help/accessibility-information

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Mark39 · ‎10 Aug 2026

@Alandewar your best option is to register with Sky's Accessibility team: https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

This message was authored by: caesarome · ‎10 Aug 2026

@Alandewar

If you register with the accessibility team at Sky there will then be additional contact options that do not involve calling so you can do this here:

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

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Discussion topic: Chat with human

Chat with human

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