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Discussion topic: Charges

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This message was authored by: Sunshinegal397

Charges

I have not had sky installed yet due to no fibre locally awaiting an update 10/15 days in the interim I have been charged. - not left existing company therefore need this to be refunded 

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This message was authored by: PandJ2020

Re: Charges

Posted by a Superuser, not a Sky employee. Find out more

What products as some commence automatically even if you dont use them.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: Charges

Posted by a Superuser, not a Sky employee. Find out more

@Sunshinegal397 

You shouldn't be charged for Broadband but can be for TV services like Sky Stream or Glass as you can read about here:

 

https://www.sky.com/help/articles/bills-and-payments-sky-glass-first-bills

 

Important: Just so you know, if you don’t activate within 21 days of delivery, we’ll activate it automatically and your billing will start.

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