Charges

[Sunny8]

Why have I been charged £19? I have only had the outside grey box installed.

[Mark39]

Welcome to this customer Community!

Unfortunately we have no access to your account or bills so we don't know what you've been charged for. Tell us what you've signed up to and what your bill shows.

[Tom-W19]

Hi @Sunny8 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[peter-marlow+1966]

Have you got a sky glass tv  ?