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Discussion topic: Charged two months in a row for beterniev and bivol fight

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This message was authored by Jodyfay This message was authored by: Jodyfay

Charged two months in a row for beterniev and bivol fight

I've been charged this month for box office fight which was in October and we paid for it in November but has also been charged in Decembers bill 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Charged two months in a row for beterniev and bivol fight

Posted by a Superuser, not a Sky employee. Find out more

@Jodyfay 

You'll need to call Sky to query this charge. 

From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free).

Alternatively use this link:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a dedicated 03** UK number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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