Charged incorrectly for Sky Sports HD and not refunded
I received email saying:
We wanted to let you know that when you took Sky Sports as part of your Sky Q/+ package, you should have received Sky Sports HD at no extra cost but were incorrectly charged for this add-on for a period of your subscription.
We're sorry this happened and can confirm the issue has been resolved. We have applied a credit of £4.00 to your Sky account, and any credit balance remaining has been refunded to the bank details linked to your Sky account. Please allow 14 days for this refund to show. I have not been refunded and gave not been able to get any help when calling
I take it you are still a Sky TV customer, if so do you see the £4.00 credit on your account ?
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__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
Re: Charged incorrectly for Sky Sports HD and not refunded
Posted by a Superuser, not a Sky employee. Find out more
Edited
.................................................................................................................... Sky Q 1TB UHD LG TV Sky Mobile Sky Max Full Fibre 500 broadband
