Discussion topic: Charged for Upfront fee but sky cancelled contract

This message was authored by: Kleis · ‎17 Dec 2024

I was charged £50 upfront for a phone contract with sky, after an hour I received an email saying I didn't pass the checks and they have to cancel the contract , how long before I get my money back ?!

This message was authored by: Daniel0210 · ‎17 Dec 2024

@Kleis

Usually within 14 days but of course it may be delayed over the Christmas holiday period.

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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Discussion topic: Charged for Upfront fee but sky cancelled contract

Charged for Upfront fee but sky cancelled contract

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