Discussion topic: Charged for Streaming when cancelled 2 months ago

This message was authored by: LesleyEvans · ‎03 Jun 2025

I have recently moved to the USA and cancelled my streaming acct. I have now been contacted by debt collectors as I have unresolved debts on my account. I have subsequently paid these debts but would like to know why I am being charged.

This message was authored by: Daniel0210 · ‎03 Jun 2025

@LesleyEvans
The Sky Community is a customer led discussion forum where Sky customers are available to help other customers. You are NOT contacting Sky Customer Services by posting here.

We can't say for sure but perhaps you cancelled your payment method too quickly while there was still another payment due during your notice period ?

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NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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with:
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This message was authored by: caesarome · ‎03 Jun 2025

@LesleyEvans wrote:

I have recently moved to the USA and cancelled my streaming acct.

Did you get any email acknowledgement of the cancellation ?

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Discussion topic: Charged for Streaming when cancelled 2 months ago

Charged for Streaming when cancelled 2 months ago

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