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Discussion topic: Charged extra

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Ayad+Sallo
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This message was authored by Ayad+Sallo This message was authored by: Ayad+Sallo

Charged extra

‎23 Feb 2024 02:54 PM

I have been charge for March but cancelled contract on 13\02

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PandJ2020
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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Charged extra

‎23 Feb 2024 03:00 PM

Posted by a Superuser, not a Sky employee. Find out more
@Ayad+Sallo wrote:

I have been charge for March but cancelled contract on 13\02

You have to give 31 days notice.  Bills are generated 14 days before billing date (including the month ahead, even during notice period).

 

The next bill will generate a credit.

I am just another Sky customer and my views are my own
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caesarome
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Re: Charged extra

‎23 Feb 2024 04:14 PM

Posted by a Superuser, not a Sky employee. Find out more

Post back on here @Ayad+Sallo when you see a credit as we can get you some help on here to get it refunded to you,

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