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Discussion topic: Charge

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This message was authored by: Macka1

Charge

Hello, 

 

I have just upgraded from full fibre 75 to 900. 
I rung up sky and asked if they had a deal on for it and was told I could get full fibre 900 & WiFi max for £32/m. I agreed as it was only £2 more than what I was already paying and if I didn't ring up I would be looking at £46/m just for the broadband.

I've just had a look at my upcoming bills and seen that I'm being charged £53/m. £49 for broadband and £4 for WiFi max. 

Is this possibly a glitch or am I going to be overcharged? Really don't want to ring up again.  TIA

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This message was authored by: caesarome

Re: Charge

Posted by a Superuser, not a Sky employee. Find out more

@Macka1 wrote:

I have just upgraded from full fibre 75 to 900. 

 When did this upgrade take place as it might be the future bills have yet to be updated after the upgrade.

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This message was authored by: Macka1

Re: Charge

The activation date is today, it came online about 3am. I made the actual 'purchase' on Saturday 28th. 

This message was authored by: caesarome

Re: Charge

Posted by a Superuser, not a Sky employee. Find out more

I would say you do need to give these future bills time to update especially as you have yet to be activated.

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