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Discussion topic: Charge

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This message was authored by: Neilperky

Message posted on ‎23 Feb 2026 07:11 PM

Charge

What have I been charged? £20 new broadband connection fee on my new bill for march when no new broadband connection is available to me nor supplied Can you please advise me on this matter and the matter of why none of your operatives appear to put notes on an account to advise who a customer are spoken to as I've recently spent 1 and 1/2 hours on the phone to attempt to deal with a broadband upgrade issue to no avail
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎23 Feb 2026 07:23 PM

Re: Charge

Posted by a Superuser, not a Sky employee. Find out more

@Neilperky 

You are actaully only talking to other customers here so what did Sky support say when you spoke to them about this ?

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