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Discussion topic: Cancel Netflix subscription

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This message was authored by Brian150 This message was authored by: Brian150

Cancel Netflix subscription

I accepted offer of 2 months free Netflix but nearly up and want to make sure they don't charge me for it as I am not interested in keeping it going 

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This message was authored by caesarome This message was authored by: caesarome

Re: Cancel Netflix subscription

Posted by a Superuser, not a Sky employee. Find out more

@Brian150 

See if you can cancel it via your equipment:

 

For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.

Then follow the prompts to cancel.


In the Mysky app on a phone or tablet.

Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.

You should be able to cancel it there.

 

If you can't then you will need to call Sky.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Cancel Netflix subscription

Posted by a Superuser, not a Sky employee. Find out more

@Brian150 wrote:

I accepted offer of 2 months free Netflix but nearly up and want to make sure they don't charge me for it as I am not interested in keeping it going 


You have to give 31 days notice so to avoid charges you need to cancel around 1 month in.

I am just another Sky customer and my views are my own
This message was authored by Sue149 This message was authored by: Sue149

Re: Cancel Netflix subscription

l want to cancel my subscription for netflix 

This message was authored by Mark39 This message was authored by: Mark39

Re: Cancel Netflix subscription

Posted by a Superuser, not a Sky employee. Find out more

@Sue149 wrote:

l want to cancel my subscription for netflix 


See the previous posts. 

 

You can't cancel it here.

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