19 Nov 2024 09:52 PM
I accepted offer of 2 months free Netflix but nearly up and want to make sure they don't charge me for it as I am not interested in keeping it going
19 Nov 2024 09:57 PM
Posted by a Superuser, not a Sky employee. Find out moreSee if you can cancel it via your equipment:
For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.
Then follow the prompts to cancel.
In the Mysky app on a phone or tablet.
Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.
You should be able to cancel it there.
If you can't then you will need to call Sky.
19 Nov 2024 10:00 PM
Posted by a Superuser, not a Sky employee. Find out more
@Brian150 wrote:I accepted offer of 2 months free Netflix but nearly up and want to make sure they don't charge me for it as I am not interested in keeping it going
You have to give 31 days notice so to avoid charges you need to cancel around 1 month in.
07 Jan 2025 05:17 PM
l want to cancel my subscription for netflix
07 Jan 2025 05:20 PM
Posted by a Superuser, not a Sky employee. Find out more
@Sue149 wrote:
l want to cancel my subscription for netflix
See the previous posts.
You can't cancel it here.
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