This discussion topic has been answered Discussion topic: Changing suppliers
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Message posted on 12 Sep 2025 02:38 PM
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I can't afford the current account and I'm thinking of changing to a supplier I can afford
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Message posted on 12 Sep 2025 02:43 PM
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@Wullamurr+young wrote:
I can't afford the current account and I'm thinking of changing to a supplier I can afford
@Wullamurr+young that's the smart thing to do. 14 days notice required for phone and broadband 31 days notice required for everything elsel
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Message posted on 12 Sep 2025 02:40 PM
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Re: Changing suppliers
Hi @Wullamurr+young Has your minimum term expired?
Message posted on 12 Sep 2025 02:43 PM
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@Wullamurr+young wrote:
I can't afford the current account and I'm thinking of changing to a supplier I can afford
@Wullamurr+young that's the smart thing to do. 14 days notice required for phone and broadband 31 days notice required for everything elsel
Message posted on 12 Sep 2025 02:49 PM
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Re: Changing suppliers
The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. (If they agree you’ll have to pay the remainder of your discounted term).
▪️
Broadband/Talk
If you cancel before your contract ends (minimum term), you might have to pay an early termination charge (Sky will notify you if you do and the amount).
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 12 Sep 2025 02:49 PM
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Re: Changing suppliers
Yes I've had my account over five years,the bills keep going up,I can't afford my current account,also I only use WiFi,nothing else
Message posted on 12 Sep 2025 02:51 PM
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Re: Changing suppliers
@Wullamurr+young wrote:
Yes I've had my account over five years,the bills keep going up
Prices can increase for a number of reasons…
changing your subscription,
the annual price increase (April in the UK),
your discounts have ended,
or a combination of those.
Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 12 Sep 2025 03:07 PM
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Re: Changing suppliers
Regarding a broadband contract, I thought you had the legal right to cancel within so many days of being notified of any price increase within your contract period ?
Message posted on 12 Sep 2025 03:08 PM
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Re: Changing suppliers
@gmhaggis wrote:Regarding a broadband contract, I thought you had the legal right to cancel within so many days of being notified of any price increase within your contract period ?
Yes, but discounts expiring are not a price increase. But this will be 'out of contract' anyway so you can leave.
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