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Discussion topic: Change payment method keeps coming back something went wrong.

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This message was authored by Ilostg This message was authored by: Ilostg

Change payment method keeps coming back something went wrong.

I have a new credit card so need to update my payment method, every time I try it comes back with "Oops something went wrong"

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This message was authored by caesarome This message was authored by: caesarome

Re: Change payment method keeps coming back something went wrong.

Posted by a Superuser, not a Sky employee. Find out more

@Ilostg 

You will need to call Sky to get your payment details.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

 

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Ilostg
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This message was authored by Ilostg This message was authored by: Ilostg

Re: Change payment method keeps coming back something went wrong.

Thanks, I had a feeling I would have to do that. Makes you wonder why they seem to the option to be able to change it..

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