Change payment date

[SSkinner]

I'm trying to change my payment date after my payday was moved at work but no matter where I try to do so on the app, via the sky q box or the website I constantly get a message saying technical issues prevent it.

I cannot phone as I am not the named account holder though I am the person that pays the bills

[Anonymous]

@SSkinner Can the person who is the named account holder phone Sky to make the change you want? 

[PandJ2020]

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@SSkinner wrote:

I cannot phone as I am not the named account holder though I am the person that pays the bills

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Get the account holder to call?

[SSkinner]

unfortunately no as they are away until next month, just wondering why sky haven't fixed this issue