24 Jan 2025 10:57 PM
Hi
my girlfriend got me sorted with a contract with sky for my new phone ! Previously she used my email to try and set me up but changed my mind , I've had to use a email of hers to set my account up
It won't let me change it to my email as says it's in use so how can I rectify this?
thank you
25 Jan 2025 05:37 AM
Posted by a Superuser, not a Sky employee. Find out moreIs the email in use on another account as per the message and whose email address are you trying to change it to ?
25 Jan 2025 08:24 AM
Yes the email I want to change it to is already in use when she set up an account last year but would like to use this email for my phone now
25 Jan 2025 09:56 AM
Posted by a Superuser, not a Sky employee. Find out moreIf the email is already in use on another account then it can't be used on your account I'm afraid.
One way around this would be to set up a filter on it so emails are forwarded to this other email address.
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