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Discussion topic: Change email

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This message was authored by StuMacD This message was authored by: StuMacD

Change email

Hi 

 

my girlfriend got me sorted with a contract with sky for my new phone ! Previously she used my email to try and set me up but changed my mind , I've had to use a email of hers to set my account up 

 

It won't let me change it to my email as says it's in use so how can I rectify this? 

thank you 

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This message was authored by caesarome This message was authored by: caesarome

Re: Change email

Posted by a Superuser, not a Sky employee. Find out more

@StuMacD 

Is the email in use on another account as per the message and whose email address are you trying to change it to ?

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StuMacD
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This message was authored by StuMacD This message was authored by: StuMacD

Re: Change email

Yes the email I want to change it to is already in use when she set up an account last year but would like to use this email for my phone now 

This message was authored by caesarome This message was authored by: caesarome

Re: Change email

Posted by a Superuser, not a Sky employee. Find out more

If the email is already in use on another account then it can't be used on your account I'm afraid.

 

One way around this would be to set up a filter on it so emails are forwarded to this other email address.

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