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Discussion topic: Change address

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This message was authored by Mlovell This message was authored by: Mlovell

Change address

I currently have a sky mobile account but it has my old address. Im trying to purchase broadband but need to change it but can find no way of doung this?


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Change address

Posted by a Superuser, not a Sky employee. Find out more

@Mlovell  You will need to call Sky to change your address.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Change address

Posted by a Superuser, not a Sky employee. Find out more

@Mlovell  You will need to call Sky to change your address.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Begum1 This message was authored by: Begum1

Re: Change address


  1. @Mlovell wrote:
    I currently have a sky mobile account but it has my old address. Im trying to purchase broadband but need to change it but can find no way of doung this?
     
    Can you change my address Please 
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Change address

Posted by a Superuser, not a Sky employee. Find out more

@Begum1 
In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum. As the answer posted earlier states you have to call Sky to get an agent to change your address. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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