17 Feb 2024 08:18 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to @483 to chat.
19 Feb 2024 08:29 AM
Posted by a Sky employeeWe are still looking to help you @483. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
27 Feb 2024 04:45 PM
Same here my contact email address needs changing and i kerp getting an error message.
27 Feb 2024 05:43 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.
28 Feb 2024 08:46 AM
Posted by a Sky employeeThanks for escalating. We've sent an invite to @Tariq1.
02 Mar 2024 09:29 AM
Posted by a Sky employeeUpdate-We are closing this session now but if there is anything else in the future we can help you with, please do not hesitate to reach out. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
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